Web Monsters and Configuration

Web Applications roll their own interactions. And they don’t necessarily do it in a way that matches the platform or browser norms. The result being an uncanny valley in Web Apps, where they look and act close enough to either web pages or regular applications, but are a sufficiently mashed version of both as to offend.

Discoverability in Software

Certain UNIX text editors have extensive tutorials to help people learn their commands and behavior. And the evidence is compelling that once you learn them it makes you more productive. But, learning them is still a fairly big hurdle, even with tutorials. This is purely a discovery issue.